Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, list items for sale, or contact us for support. This includes your name, email address, phone number, and any other information you choose to provide.

• Account and profile information
• Transaction and listing data
• Communication logs with support
• Newsletter subscriptions
• Survey and promotion participation

2. How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, and communicate with you about your account and our products.

• Providing and maintaining our marketplace
• Processing secure transactions
• Sending technical notices and updates
• Monitoring and analyzing usage trends
• Fraud detection and prevention

3. Information Sharing

We do not sell your personal information. We may share your information with service providers, in response to legal requests, or in connection with business transfers.

• With trusted vendors and service providers
• To comply with legal obligations
• During mergers or acquisitions
• With your explicit consent

4. Data Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure.

5. Your Rights

You have certain rights regarding your personal data, including the right to access, correct, or delete your information.

• Access and update your personal data
• Request deletion of your account
• Object to certain data processing
• Data portability requests

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze site traffic. For detailed information, please refer to our Cookie Policy.

7. Third-Party Services

Our platform may link to third-party sites. We are not responsible for the privacy practices of those external services.

8. Children's Privacy

Ahiaoma is not intended for children under 13 years of age. We do not knowingly collect data from children in this age group.

9. Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes by posting the new policy on this page.

10. Contact Us

If you have questions about this Privacy Policy, please reach out to us at support@shopahiaoma.com or +234 915 743 5239.