Frequently Asked Questions

Everything you need to know about buying fresh produce directly from Nigerian farmers through Ahiaoma.

Getting Started

Download our app to get access to Ahiaoma. You can browse verified farmers in your area, select fresh produce, place your order, and get it delivered directly to your location.

You can buy a wide variety of fresh vegetables, fruits, grains, and other agricultural products directly from farmers across Nigeria. This includes tomatoes, peppers, leafy greens, yams, plantains, and seasonal produce.

We verify all farmers on our platform and work directly with them to maintain quality standards. Since produce comes directly from farms, it's typically harvested within 24-48 hours of delivery, ensuring maximum freshness.

Farmers & Sourcing

We have a comprehensive verification process that includes farm visits, documentation review, and quality assessments. All farmers must meet our standards for quality, reliability, and sustainable farming practices.

Yes! We encourage transparency and many of our partner farmers welcome visits. You can contact farmers directly through our platform to arrange farm visits and see exactly where your food is grown.

Absolutely! We work with both conventional and organic farmers. You can filter your search to find certified organic produce and farmers who use sustainable, chemical-free growing methods.

Delivery & Logistics

We're starting with major cities in Southeast Nigeria and gradually expanding nationwide. Download the app to check if we deliver to your area.

Most orders are delivered within 24-48 hours of harvest to ensure maximum freshness. Delivery times may vary based on your location and the specific produce ordered.

We have a quality guarantee. If you're not satisfied with the quality of your produce, contact us within 24 hours of delivery for a full refund or replacement.

Pricing & Payments

Yes! By eliminating middlemen, farmers get fair prices and customers save money. Traditional supply chains can inflate prices by 200-400%, but direct trade benefits everyone.

We accept bank transfers, card payments, and mobile money transfers. All payments are secure and processed through encrypted payment gateways.

Yes! We have special pricing for bulk orders and business customers. Contact us directly to discuss wholesale pricing and regular supply arrangements.

For Farmers

Farmers can apply through our platform by completing an application form. We'll then schedule a farm visit and verification process before approving new farmer partners.

We charge a small 5% commission on completed transactions, which helps us maintain the platform and provide support services to both farmers and customers.

Yes! We offer training on best practices, help with marketing, provide access to microloans, and connect farmers with resources to improve their farming techniques and business operations.

Still Have Questions?

Can't find what you're looking for? Our team is here to help you get started with fresh, local produce.